Delivery of IT within an organisation benefits greatly from clear leadership and direction, with a breadth of relevant experience, knowledge and expertise. Technology as an enabler to any business in today’s world has never been more important, and this is increasingly reflected through appointment of senior level leadership and representation at Board level in the form of a Chief Technology Officer (CTO), Chief Information Officer (CIO) or Director of IT.
Any such leadership function will be instrumental in establishing a clear digital vision and strategy for the organisation and setting out the enabling people, process and technology aspects in the form of an operating model, organisational and governance structures, and technology systems and services.